Please
contact customer service for any additional information on returning an item.
Thank you.
Refund/Return Policy:
Original sales invoice/receipt must accompany returns.
On the
receipt please indicate what actions you would like us to take regarding the
item(s)
We can make an even exchange for all items in the same
price range as the one being returned.
We can give you credit back for the item(s) which will
be placed on the original card used in the original transaction.
*Please
include exactly what items you would like to choose for replacements in the
return package.
We accept returns for exchange or refund 60 calendar days after
delivery of the product. At our sole discretion after 60 calendar days, we will
offer an exchange or store credit. Items must be in "new, unaltered and
unused condition". Definition of new, unaltered and unused condition is: without showing signs of wear or damage in any way.
If an item is received damaged or is incorrectly shipped by
us please contact Customer Service immediately. Items that are defective or incorrect will
qualify for store credit, product exchange, or cash refund.
Refunds are contingent upon inspection of item(s) once we
receive it.
Shipping is only refunded after inspection of the return is
conclusive that the item was improperly shipped by us.
A refund in shipping only includes the returned
shipment fees and the price of original shipping per weight; per item.
For cheaper return rates, we ask that items be returned viaUnitedStates Postal
Service.
Customer is responsible for all shipping costs if seller is
not at fault. Those fees will be charged using the original credit card used by
the customer unless otherwise specified on the return receipt.
Contact Information: Travel Knit Outlet
507 E 5th St
Joplin, MO 64801
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